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Official User Agreement

MBiG Terms of Use

Last Update: September 2026Entity: MBiG.INc (MBiG IT Services Pvt. Ltd.)Jurisdiction: India

Welcome to MBiG!

MBiG products and services are owned and operated by MBiG.INc (hereinafter referred to as "MBiG" or "we"). Before using the Services, please make sure to carefully read and understand this "MBiG Terms of Use" (hereinafter referred to as "these Terms") as well as other related terms, policies, or guidelines of this platform.

When you use a specific function of the Services, there may be separate terms, related business rules, etc. ("Specific Terms") for that specific function. In the event of any conflict between these Terms and the Specific Terms, the provisions of the Specific Terms shall prevail. All the aforementioned terms and rules form an integral part of these Terms (collectively referred to as "All Terms"), and have the same legal effect as the main text of these Terms.

For detailed rules on how we collect, protect, and use personal information, please carefully read the MBiG Privacy Policy.

Guardian Notice: We especially remind you to carefully read (minors under the age of 18 or the minimum age required in your country shall read with their legal guardian) and fully understand all the terms before using the Services. When you agree to these Terms through online page clicks, or checking boxes, it means you and we have reached an agreement on All Terms, you have accepted All Terms and their applicable conditions, and agree to be bound by All Terms. If you disagree with any part of these Terms, or cannot accurately understand our interpretation of any term, please click disagree or stop using our services.

1. Services

1.1 MBiG's products and services include those provided to you through websites, applications (which may include different versions), software development kits (SDKs) for third-party websites and applications, application programming interfaces (APIs), and innovative forms that emerge with technological development. These encompass platforms with generative artificial intelligence services at their core, among other functionalities (hereinafter referred to as "the Services").

1.2 The generative AI products and services provided by MBiG are based on large language models, which are built using neural network, developed through stages of large-scale self-supervised pre-training and targeted optimization training. These models can predict the next token by encoding and computing the input information (including text, images, files, and more), thereby possessing text generation and conversational abilities. They are adept at performing a wide range of text generation tasks and can be integrated into various downstream systems or applications. Specifically, within MBiG's product services, these models, based on user input information (referred to as "Inputs"), compute and infer to output corresponding content as a response (referred to as "Outputs" ), including text, tables, and code. Users can evaluate the output, including actions like liking or disliking, to provide feedback on their opinions about MBiG's output information.

1.3 As generative artificial intelligence technology, models, and products continue to evolve, along with changes in laws and regulations, we may add, upgrade, modify, suspend, or terminate services, or make necessary adjustments to the technology, methods, and performance of the services, and may conduct internal or external testing for new service features. If such changes may greatly affect your rights, we will promptly notify you through in-site notifications, website announcements, or via email.

1.4 MBiG will take necessary measures (not less than industry practices) to ensure the cyber security and stable operation of the Services. We will also make efforts to enhance and improve technology to ensure a better user experience. If you have any questions or feedback about our services, you can contact us through the method described in Section 10.

1.5 We make no warranty that the Services are available or will continue to be available in certain jurisdictions. The functions or features of the Services may also vary in different jurisdictions.

1.6 Shared Dialogues & URL Precautions:

Users may also share the Inputs and Outputs information (together referred to as "Dialogues") by generating a unique URL. Anyone who has access to a shared link can view the linked Dialogues. When using such feature, any Dialogues you share with others, if subsequently published on public networks, may be at risk of being obtained by third parties through technical means such as web crawlers. We have implemented industry-standard anti-crawling mechanisms (the robots exclusion protocol) to prevent third parties from scraping user-publicly shared content. However, due to the technical limitations commonly existing within the industry, such risks cannot be entirely eliminated. Therefore, we recommend that you take the following precautions when using this feature: (1) avoid sharing your own or others' personal information, especially sensitive personal data; (2) before sharing other individual's personal information, please ensure you have obtained their explicit consent; (3) before publicly publishing any relevant conversation to an open network, carefully review the content to identify any information you would not wish third parties to access.

2. Account

2.1 The Services are primarily intended for adults. If you are under 18 years old or the minimum age required in your country, please read these Terms with your legal guardian and use the Services only with the consent of your legal guardian. MBiG fully understands the importance of protecting minors and will take corresponding protective measures in accordance with legal requirements and industry mainstream practices.

2.2 Before using the Services, you shall register an account using your Email or third-party account as per the page instructions. You must provide accurate, truthful, legal, and valid information as required and confirm your agreement to these Terms and other related rules and policies. If the materials or information you submit are inaccurate, untrue, non-standard, or if there is a reason for the company to suspect them as incorrect, false, or illegal, we reserve the right to refuse to provide you with related functions. As a result, you may be unable to use this platform and related services or may face restrictions on certain functions during use. In such cases, we will offer an opportunity for you to explain or object. If we determine your explanation or objection is valid at our sole discretion, we will promptly restore your access to the Services without reasonably delay. Your account is your credential for logging in and using the Services. The account is non-transferable, non-giftable, and non-inheritable.

2.3 User Guarantees:

  • You take full responsibility for the authenticity, legality, and validity of the registration information, update the registration information promptly, and must not register an account or use the Services on behalf of others.
  • Safely keep your account and password and take legal responsibility for all activities under that account.
  • Do not maliciously register accounts, including but not limited to frequent or bulk registration.
  • Do not transfer, lend, rent, or provide your account to others in any form.

2.4 If you lose your account, forget your password, or leak your verification code, you can follow the procedure to appeal for recovery in a timely manner. We especially remind you to properly safeguard your account, password, and verification code. After using them, you shall log out securely. You will bear full responsibility for any losses caused by the leakage of your account or password, except where the loss is caused by our intentional or gross negligent conduct. If users discover any unauthorized use of their accounts, they shall immediately notify us, and we will use commercially reasonable efforts to provide cooperation and handling.

2.5 Under the agreed conditions, you have the option to discontinue the use of our Services, terminate the contract with us, and delete your account. However, even after the user deletes the account, we still have the right to: (1) Retain certain data of the user as required by laws and regulations; (2) Exercise the rights stipulated in these Terms for any illegal or violating behavior committed by the user during the use of the Services before deletion.

3. Requirements and Restrictions

3.1 You fully understand and agree that, under these Terms, we grant you a revocable, non-transferable, and non-exclusive right to legally use this product and related services. All other rights not expressly authorized by these Terms are reserved by MBiG, and before exercising such rights, you must obtain written permission from MBiG. Additionally, MBiG's failure to exercise any of these rights does not constitute a waiver of those rights. If you publish or disseminate outputs generated by the Services, you must: (1) proactively verify the authenticity and accuracy of the output content to avoid spreading false information; (2) clearly indicate that the output content is generated by artificial intelligence, to alert the public to the synthetic nature of the content; (3) avoid publishing and disseminating any output content that violates the usage specifications of these Terms.

3.2 When using the Services provided by MBiG, users shall comply with these Terms and adhere to the principles of voluntariness, equality, fairness, and good faith. Users shall not use the Service to engage in, facilitate, or promote any activities violating laws or regulations, infringing on the legal rights or interests of others or seek unjust benefits, nor shall you disrupt the normal order of the internet platform.

3.3 To fulfill legal and compliance requirements, MBiG has the right to use technical means to review the behavior of users using the Services, including but not limited to establishing risk filtering mechanisms, and creating databases for illegal content features.

3.4 Prohibited Content & Chatbot Persona Restrictions:

You will not use the Services to generate, express or promote content or a chatbot that:

  1. is hateful, defamatory, offensive, abusive, tortious or vulgar;
  2. is deliberately designed to provoke or antagonize another or is bullying or trolling another;
  3. may harass, intimidate, threaten, harm, hurt, scare, distress, embarrass or upset another;
  4. is discriminatory such as discriminating another based on race, gender, sexuality, religion, nationality, disability or age;
  5. is pornographic, obscene, or sexually explicit (e.g., sexual chatbots);
  6. facilitates, promotes, incites or glorifies violence or terrorist/extremism content;
  7. exploits, harms, or attempts to exploit or harm minors or exposes minors to such content;
  8. are designed to specifically appeal to or present a persona of any person under the age of 18 or the minimum age required in your country;
  9. constitute, encourage or provide instructions for a criminal offence; or
  10. impersonates or is designed to impersonate a celebrity, public figure or a person other than yourself without clearly labelling the content or chatbot as "unofficial" or "parody", unless you have that person's explicit consent.

3.5 Cybersecurity & System Integrity Rules:

  • No unauthorized network intrusion, scanning, probing, or vulnerability exploitation.
  • No intentional distribution of malicious programs, viruses, or denial-of-service attempts.
  • No reverse engineering, decompiling, model distillation bypassing terms, or automated scrapers/spiders without authorization.
  • No unauthorized sub-licensing, renting, selling, or commercial cloning of the Services.

4. Inputs and Outputs

4.1 You are responsible for all Inputs you submit to our Services and corresponding Outputs. By submitting Inputs to our Services, you represent and warrant that you have all rights, licenses, and permissions that are necessary for us to process the Inputs under our Terms. You also represent and warrant that your submitting Inputs to us and corresponding Outputs will not violate our Terms, or any laws or regulations applicable to those Inputs and Outputs.

4.2 Ownership and Permitted Uses:

  • Inputs: You retain any rights, title, and interests—if any—in the Inputs you submit.
  • Outputs: We assign any rights, title, and interests—if any—in the Outputs of the Services to you. Due to the nature of our Services and artificial intelligence generally, Outputs may not be unique and other users may receive similar Outputs from our Services. Our assignment above does not extend to other users’ Outputs.
  • Broad Applications: You may apply the Inputs and Outputs of the Services to a wide range of use cases, including personal use, academic research, derivative product development, training other models, etc., as long as such usage is legal and adhere to these Terms.

4.3 Under the premise of secure encryption technology processing, strict de-identification rendering, and irreversibility to identify specific individuals, we may, to a minimal extent, use Inputs and Outputs to provide, maintain, operate, develop or improve the Services or the underlying technologies supporting the Services. If you refuse to allow us to process the data in the manner described above, you can opt out by turning off "Improve the model for everyone".

4.4 The Output may include information from third-party websites or other external sources. We are not responsible for the validity of such content, nor do we guarantee the authenticity, legality, or security of any content, products, services, or other materials obtained through these channels.

5. AI Generated Content

5.1 Any and all Outputs provided by this Service are generated by the foundation model and shall not constitute MBiG's legal declaration of intent, nor shall the Outputs represent MBiG's views or opinions in any event. The Outputs may contain errors or omissions and are for your reference only. You should NOT treat any Outputs as professional advice. In particular, when using this Service to consult on medical, legal, financial, and other professional issues, please note that the Output does not constitute any advice or commitment. You are solely and independently responsible for any decisions or actions you take based on any Outputs.

5.2 When you enable the "Search" function, the accuracy of the Outputs may be improved to some extent. However, limited by current technical capabilities, inaccuracy in AI-generated content is a common industry-wide issue and cannot be entirely avoided.

5.3 To prevent confusion while reducing the potential impact of inaccurate generated information, MBiG has added labels within the platform to explicitly remind users that such content is AI generated. You shall not delete, alter, forge, conceal, or attempt to circumvent such labels.

5.4 Given that the Outputs may contain incorrect, incomplete or inaccurate content, if you use the Outputs for any purpose that could have a legal or material impact on natural persons, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them, such Outputs shall undergo human reviews.

6. Intellectual Property

6.1 MBiG is the developer and operator of this service and holds all rights within the scope permitted by laws and regulations in this service (including but not limited to software, technology, programs, code, model weights and parameters, user interfaces, web pages, text, graphics, layout designs, trademarks, electronic documents, etc.).

6.2 Without our permission, you or your end users shall not use any trademarks, service marks, trade names, domain names, website names, company logos (LOGOs), URLs, or other prominent brand features related to the Services, including but not limited to "MBiG," "MBiG AI," etc.

7. Disclaimer of Warranties, Limitations of Liability, and Indemnity

7.1 NOTHING IN THESE TERMS SHALL AFFECT ANY STATUTORY RIGHTS THAT YOU CANNOT CONTRACTUALLY AGREE TO ALTER OR WAIVE AND ARE LEGALLY ALWAYS ENTITLED TO AS A CONSUMER.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WE MAKE NO WARRANTY, REPRESENTATION OR CONDITION TO YOU WITH RESPECT TO THEM, WHETHER EXPRESSED OR IMPLIED.

7.2 Unless otherwise agreed, either MBiG or you shall not be liable for the other’s incidental, consequential, punitive, special, or indirect losses or damages. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE OR ONE HUNDRED DOLLARS ($100 USD / ₹1,000 INR).

7.3 You agree to indemnify, defend, and hold us, our affiliates, employees and licensors harmless against any liabilities, damages, and costs payable to a third party arising out of a breach by you of these Terms.

8. Export Control and Sanctions

You represent and warrant that the Services may not be used in or for the benefit of, or exported, re-exported, or transferred to any country or entity subject to applicable sanctions and restricted party lists.

9. Governing Law and Jurisdiction

The establishment, execution, interpretation, and resolution of disputes under these Terms shall be governed by the laws of the Republic of India. In the event of disputes, both parties agree to negotiate in good faith, and submit any unresolved claim to the exclusive jurisdiction of the competent courts in Nagpur / Maharashtra, India.

10. Miscellaneous & Contact Information

We may revise these Terms from time to time. The revised content will form an integral part of these Terms. If you do not accept the modified terms, please stop using the Service immediately.

Legal & Compliance
legal@mbig.in
Customer Support
support@mbig.in
MBiG Terms of Use – Official User Agreement | MBiG AI | MBiG AI